Shipping Policy

Shipping Policy – Lorvenn

Below you will find the estimated delivery times for all our shipments:

  • Once an order has been placed, we need 1–3 business days to process it. During weekdays this usually takes one business day, but if you order on Friday evening or during the weekend, processing may take a little longer.
  • After processing, your order will be shipped, and the average delivery time is 8–12 business days.

We strive to make the ordering and delivery process as user-friendly as possible for our customers. If you have any questions or comments, please do not hesitate to contact our customer service.

Placing an Order

Ordering at Lorvenn is simple:

  1. Go to the product page and add the desired product to your shopping cart by clicking the black “Add to Cart” button.
  2. Check that you have selected the correct variants.
  3. If everything is correct, proceed to checkout by clicking “Proceed to Checkout.”
  4. On the information page, enter your correct address details and click “Continue to Shipping.”
  5. On the Shipping page, you can review your address details. Please note that all shipments are completely free of charge.
  6. Click “Continue to Payment” and select your preferred payment method.

At Lorvenn, all payment options are SSL-encrypted, ensuring a secure payment environment. You can pay by credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment. Click “Complete Order” and follow the instructions on the selected payment page. If you encounter any issues, please contact us.

Shipping Costs

We cover the shipping costs for every order. All our products are shipped 100% free of charge, with no minimum order amount required.

Shipping Your Order

Have you found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible. To maintain fair prices, we consolidate packages in bulk and ship them once the minimum quantity is reached. We appreciate your understanding and cooperation in helping us contribute to a better and healthier world.

We do our utmost to ship your order as quickly as possible. If you would like to ensure that your order is shipped the same day, please contact us via email. Our service team will be happy to advise you on the best solution.

Free Delivery

Every order delivered to your door — free of charge.

30-day returns

We want you to love what you ordered. If not, you’ve got 30 days to send it back — no stress.

Support

Don´t hesitate, contact us if there are questions!